Increased Data Packages for Satellite Users
Posted on Wednesday, 28 June, 2017
Federal Member for Grey Rowan Ramsey
said he is very pleased with the announcement that
Sky Muster satellite
users are to receive
around 50 per cent more peak data and twice as much off-peak data from
Mr Ramsey said NBN Co has announced it will provide the extra data at no extra
cost to retailers.
were a few early issues with satellite perfomance it seems now customers are pretty
happy with both the reliability and speed of the service," Mr Ramsey said.
"However I have been receiving consistent complaints about total data capacity and the limited
size of the package available during peak periods. Peak periods by nature are
exactly when businesses want to do business."
Mr Ramsey said he has raised these
issues on a number of occasions with NBN Co and Communications Minister Mitch
Fifield and they had led him to be hopeful that when the
extent of the demand on the satellites was better identified that package sizes
may be increased.
exactly what has now happened and I
am delighted Sky Muster users will now be able to have more data,
particularly during the peak periods,” he said.
"For the first time, we expect customers to be able to purchase plans of
more than 100 gigabytes a month of peak data. "This is great news for our
rural communities and Sky Muster consumers all over Australia.”
Mr Ramsey said for example an
extra 35 gigabytes of peak data would allow a business to do 50 more hours of
high definition videoconferencing with colleagues and clients, or a student to
do 25 more hours of watching university lectures each month, or a photographer
to send an extra 3500 pictures a month.
The Government’s announcement follows the huge improvement in Sky Muster
stability, with outages down 90 per cent in April on what they were in
coming to Government we found Labor's NBN was in tatters. Way over budget, way
behind schedule, totally unsubstatiated claims about the number of premises
passed and the collapse of the lead contractors in SA and WA. We have had to
start almost from scratch, but now we are exceeding targets, the technology is
working and we are keeping to budget.”
Sky Muster and Sky Muster 2 provide broadband services to the 3 per cent of
Australians, generally in rural and remote areas, who would never get broadband
any other way - including those in mountains, hills, small towns, in deserts
and on islands.
Sky Muster delivers speeds of up to 25 megabits a second - fast enough to run
multiple high definition connections. Retailers may however sell plans, which
deliver either up to 12 megabits/second or up to 25 megabits/second.
The satellites shoot 101 beams down from 36 kilometres above the Earth to cover
every inch of Australia's 8 million square kilometres of land mass, and
external territories. Each beam has predetermined data capacity, based on
design work done by NBN Co under the former Government.
Now that the satellites have been active for a year, NBN Co technicians have
tested these assumptions projected before Sky Muster was active and release
more data. Technicians also managed to increase the speed at which data travels
through the NBN "pipe" from 135 gigabytes a second to 180, which
allows more data through to more users.
There are a range of online calculators which end users can use to estimate
Contact; Leonie Lloyd-Smith 08 8633 1744 Port Pirie Office.